Interview Questions for In-Home Caregivers
One of the biggest pieces of long-distance caregiving is building a support network to be there for and help your loved one when you can’t. For this reason, hiring an in-home caregiver is the best option, and it can be the sigh of relief you need. However, not all caregivers are created equal, so it is crucial that you go through the vetting process.
If you can’t conduct the interview yourself, have a friend or family member step in and include you via a video call. The point of the interview is to get to know the potential caregiver, but don’t forget to ask for their credentials. The agency that hired them should be able to provide you with background checks, as well as proof of education/experience, and provide you with the proper documentation that they do in fact have insurance to cover worker’s compensation claims.
The interview process may feel a little daunting, but these questions will get you started:
- Have you ever cared for someone with (insert loved one’s condition)?
- What caregiver training do you have, including CPR, first-aid, etc.?
- Are you comfortable with all listed caregiving duties?
- Do you have a valid driver’s license, clean driving record, and proof of insurance?
- Would you be willing to submit to a background check?
- What days and hours are you available?
- Can you tell me about your last job and why you left?
- May I contact your two previous employers?
- How would you respond to the following scenarios? (i.e. my mother becomes confused and combative and won’t let you help her, or my father wakes up and refuses to eat and get dressed for his doctor appointment)
- Do you have responsibilities outside of work that would affect your flexibility?
For a more comprehensive list - check these out from Eldercare.
Take your time during the interview process, and never settle for less than your loved one deserves. If a particular candidate leaves you with an unsettling feeling, go with your gut and go on to the next interview. The in-home caregiver will be an extension of you, so hire with that in mind.
The Home Care Services Consumer Protection Act took effect in California on January 1, 2016 mandates that all Home Care Organizations (HCOs) must be licensed by the Caliornia Department of Social Services (CDSS) prior to providing home care services. Additionally, all Home Care Aides (HCAs) employed by HCOs must be registered on the HCA Registry prior to providing care in the home. To provide the care that you or your loved ones need, the Act ensures that HCOs are using HCAs who meet training requirements, are free of active tuberculosis, and are background check cleared through CDSS. Heritage Senior Care is licensed by the CDSS and all of our caregivers are trained and registered.
PDF of Fact Sheet
FACT SHEET - Licensed vs. Unlicensed Home Care Services