FAQ

  • What types of senior care services does Heritage Senior Care provide?

    Heritage Senior Care offers a wide range of services, including companionship, meal preparation, light housekeeping, medication reminders, shopping and errands, continual care, and more. We tailor our services to meet the unique needs of each client.

  • How do I know if my loved one needs senior care services?

    There are many factors to consider such as safety, mobility, daily living activities, and social interaction. If your loved one faces challenges in any of these areas, it may be time to explore senior care options. Contact us for a free assessment to determine their needs.

  • Are your caregivers experienced and trained?

    Yes, all our caregivers undergo extensive training to provide high-quality care. They are experienced, screened, and dedicated to ensuring the well-being and comfort of our clients.

  • How do you match caregivers with clients?

    We carefully match caregivers with clients based on their specific needs, personality, and preferences. We believe that a strong rapport between caregivers and clients is essential for quality care.

  • Is Heritage Senior Care licensed and insured?

    Yes, we are licensed by the California Department of Social Services and the Home Care Services Bureau. We maintain the highest standards in senior care and carry comprehensive insurance for your peace of mind.

  • What is the cost of senior care services, and do you accept insurance?

    The cost of services varies depending on the level of care and individualized care plans. We offer transparent pricing and can discuss payment options, including insurance coverage, during your consultation.

  • Do you provide care 24/7?

    Yes, our senior care services are available around the clock, 365 days a year. We provide continuous support to ensure the safety and comfort of our clients.

  • How do I get started with Heritage Senior Care?

    To get started, simply contact us to schedule a free in-home assessment. During this assessment, we'll discuss your loved one's needs and create a personalized care plan.

  • Can I change the care plan if my loved one's needs evolve?

    Absolutely. We understand that needs may change over time, and we're flexible in adapting the care plan to meet those evolving requirements. We work closely with you to ensure your loved one receives the best possible care.

  • How can I reach Heritage Senior Care for more information or to request services?

    You can contact us through by phone at 1-800-562-2734. Our team is always available to answer your questions and provide the assistance you need.

  • Are you locally owned or a big corporation?

    We have been family owned and operated since 1983.

  • What are the minimum number of hours?

    Our goal is to be flexible to your needs and wants, we have no minimum weekly hour requirements or long term commitment, cancel anytime.